Data Deletion Policy

At Burlin.io, we respect your right to privacy and are committed to ensuring that your data is handled responsibly. This Data Deletion Policy outlines the procedures for requesting and processing the deletion of data collected and stored in connection with our paid ad performance analysis services.


1. Scope of the Policy

This policy applies to all clients and users of our services who wish to request the deletion of their data. Data covered under this policy includes:

1.1. Ad Performance Data

Metrics and analytics retrieved from advertising platforms.


1.2. Account Information

Account IDs, access tokens, and contact details provided during onboarding.


1.3. Technical Information

Log data, such as IP addresses and device information.


2. How to Request Data Deletion

To request the deletion of your data:


2.1. Contact Information

Email: support@burlin.io

Subject Line: "Data Deletion Request"


2.2. Information to Include


3. Processing Your Request

3.1. Acknowledgment

Upon receiving your request, we will acknowledge it within five (5) business days.


3.2. Evaluation

We will review your request to ensure compliance with legal and contractual obligations.


3.3. Confirmation of Deletion

If your request meets the criteria, we will delete the specified data within thirty (30) days of acknowledgment.


3.4. Exceptions

Data required for legal compliance, dispute resolution, or legitimate business purposes may not be deleted. You will be informed if this is the case.


4. Data Deletion Methods

4.1 Secure Deletion

Data will be permanently removed from our active databases.


4.2 Backup Deletion

Data stored in backups will be purged during the next scheduled backup cycle.


5. Important Notes

5.1 Impact on Services

Deletion of certain data may affect your ability to use our services.


5.2 Third-Party Platforms

If your data is hosted on third-party platforms (e.g., Meta, Google Ads), you must contact those platforms directly for data deletion.


6. Changes to This Policy

We may update this Data Deletion Policy to reflect changes in our processes or legal requirements. Updates will be posted on our website with the effective date.


7. Contact Us

If you have questions or concerns about these Terms, please contact us:

Email: hello@burlin.io